FREQUENTLY ASKED QUESTIONS
 

Q: Why do businesses prefer Unitech Print? back to top
A: Because we assure a quality product in a timely manner. We offer a high level of customer service with every order. We produce our orders quickly and accurately, at competitive prices, using state-of-the-art digital imaging technology.

Q: What software applications do you support? back to top
A: Properly prepared - Adobe Acrobat PDF files are the very best and most reliable way to deliver your digital documents to us. 

Q: What size paper can you print to? back to top
A: We only copy or print on letter size (8.5" x 11") or (11 x 17") prints. Color laser printing leaves a small border around the edge of your page, so please remember to allow for an unprintable margin (.25" on all four sides). 

Q: What are the paper choices? back to top
A: For color copies we use Hammermill Laser Print White 28#, 20# or 24# paper, which has been specially formulated for brilliant color.

Q: Can you bind or finish my materials? back to top
A: Yes! We offer custom trimming, 3-hole punching, Folding, Stapling, GBC Comb binding, , Coil Binding, Saddle Stitching, Perfect Binding, Velo Binding, Tape Binding,  and Velo-Binding. If you have a special need, just give us a call and we will tailor a solution to meet your needs. 

Q: What is your typical turnaround time? back to top
A: Typical turnaround time for color laser output is less than 24 hours. Turn around times may increase or decrease depending on the quantity and/or size of the job.

Q: what is the best way to send you files? back to top
A: Sending files to us through our "SEND IT" link which is very secure & has no limitations on size

Q: How long does it take for you to receive my File? back to top
A: It may take anywhere from 2 minutes to one hour depending on the internet traffic .

Q: Once you receive my file, how long does it take before you look at it and contact me ? back to top
A: Our goal is to preflight every order within 2 hours of receipt. Please keep in mind that the volume of incoming files can affect how quickly your files are reviewed.

Q: Once you receive my file, how long does it take to go into production? back to top
A: Once your file arrives, it is our goal to get your order printed and shipped within 24 hours.
   
Any Questions Please Feel Free To Call Us
 1-800-423-2679